Welcome to www.beatricedraws.com!

These terms and conditions outline the rules and regulations for the use of BBEATRICE GRAPHIC DESIGN SRL’s Website, located at www.beatricedraws.com.

By accessing this website we assume you accept these terms and conditions. Do not continue to use www.beatricedraws.com if you do not agree to take all of the terms and conditions stated on this page.

Shipping and Returns

BBEATRICE GRAPHIC DESIGN SRL is the operator of www.beatricedraws.com.

By placing an order through this website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

Shipping Costs

Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase.

This price will be the final price for shipping cost to the customer.

Returns & Exchanges

We accept returns and exchanges. Contact us within 14 days of delivery and ship items back within 14 days of delivery.

(The right to withdraw within 14 days for distance trading:

The buyer has the right to withdraw from the Contract, respectively to return a Good or to give up a Service, within 14 calendar days, without invoking any reason and without incurring costs other than delivery. Thus, according to the OUG nr 34/2014, the period of return of a Good or a renunciation of a Service expires within 14 days from:

– the day the Buyer enters into the physical possession of the last Good – if the Buyer orders in a single order multiple products that will be delivered separately

– the day when the Buyer enters into physical possession of the last Good or the last piece – in the case of the delivery of a product consisting of several lots or pieces

We don’t accept cancellations, but please contact me if you have any problems with your order.

The products you return must be in the same condition you received.

The return is made with the original labels intact and all the documents with which the product was delivered.

The product must be in the same state in which it was delivered and accompanied by the accessories / gifts with which it was delivered.

If you have purchased several products of the same kind and want to return them all, make sure only one has been unsealed. The return of the other products is only accepted if they are sealed.

The products on which unauthorized interventions have been carried out, those with traces of wear or excessive use, scratches, scratches, strokes, mechanical shocks, products which lack accessories are not accepted.

Delivery Terms

Transit Time in Romania: in general, domestic shipments are in transit for 2 – 3 working days but there should be excepts.

Transit time Internationally: generally, orders shipped internationally are in transit for 7 – 22 days.

Import Duties & Taxes

Import duties and taxes for international shipments may be liable to be paid upon arrival in destination country. This varies by country, and email encourage you to be aware of these potential costs before placing an order with us. If you refuse to to pay duties and taxes upon arrival at your destination country, the goods will be returned to email at the customers expense, and the customer will receive a refund for the value of goods paid, minus the cost of the return shipping. The cost of the initial shipping will not be refunded.

Customer service

For all customer service enquiries, please email us at hello@beatricedraws.com